Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you register
• Profile Information: Professional qualifications, experience, services offered, and location
• Usage Data: Information about how you interact with our platform
• Communication Data: Messages and inquiries sent through our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and verify provider registrations
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: To comply with legal obligations, court orders, or government requests
• Protection of Rights: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Regular security assessments
• Secure server infrastructure
• Access controls and authentication

5. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account and data
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at support@physioapp.com.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@physioapp.com or through our contact page.